Preparing your Support Organization for ESA

Check out the latest on Preparing your Support Organization for the Enterprise Services Architecture Era video by Dr. Uwe Hommel, Senior Vice President of Global Support, SAP.

The video lasts 22 minutes and will provide an overview of the generic IT challenges customers will face in the ESA era and how SAP’s support strategy is designed to partner with customers, address the challenges, and embrace the benefits that ESA brings. Any questions you have regarding SAP Solution Manager and preparing for ESA can be raised during the Webcast or submitted through the online question form on the Preparing Your Support Organization for the Enterprise Services Architecture Era Hot Topic Page.

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